In accordance with the legislation in force, TDYCOM (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporates this privacy policy

This privacy policy is adapted to the Spanish law and european force in the field of personal data protection on the internet. In particular, it respects the following rules:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD).
• The Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPD-GDD).
• The Royal Decree 1720/2007, of 21 December, which approves the Regulation of development of the Organic Law 15/1999, of 13 December, of Protection of Personal Data (RDLOPD).
• The Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the responsible for the processing of personal data

The controller of personal data collected in TDYCOM is: Tdycom Southeast SLwith NIF/CIF: B73506156 and enrolled in: with the following registration data: , whose representative is: Tdycom Southeast SL (hereinafter, Responsible for the treatment). Their contact data are the following:

Address: CALLE RIO ARGOS, Lorquí, 30564, Murcia

Contact phone: 968954155

Contact Email: info@tdycom.es

Registration of Personal Data

In compliance with what is established in the RGPD and the LOPD-GDD, we inform you that the personal data collected by TDYCOMthrough the forms extended on its pages will be stored and processed in our file in order to facilitate, expedite and fulfill the commitments established between TDYCOM and the User or the maintenance of the relationship established in the forms that this fill in, or to address a request or inquiry of the same. Also, in accordance with the provisions of the RGPD and the LOPD-GDD, unless application of the derogation provided for in article 30.5 of the RGPD, it keeps a record of processing activities that specifies, according to its objectives, the processing activities carried out, and the other circumstances set forth in the RGPD.

Principles applicable to the processing of personal data

The treatment of the User's personal data shall be submitted to the following principles set out in article 5 of the RGPD and to article 4 and following of the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights:

• Principle of legality, loyalty and transparency: you will require at any time the consent of the User prior information completely transparent to the purposes for which the personal data is collected.
• Principle of limitation of purpose: personal data will be collected for specific, explicit and legitimate.
• Principle of minimisation of data: the personal data collected will be only those strictly necessary in relation to the purposes for which they are treated.
• Principle of accuracy: personal data must be accurate and be always up to date.
• Principle of limitation of the term of conservation: the personal data will only be maintained in such a way that would allow identification of the User during the time necessary for the purposes of your treatment.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
• Principle of responsibility proactive: the controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data that are discussed in TDYCOM they are only identifying data. In any case, they are treated special categories of personal data within the meaning of article 9 of the RGPD.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is the consent. TDYCOM you agree to obtain the express and verifiable by the User to the processing of your personal data for one or more specific purposes.

The User shall have the right to withdraw your consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On the occasions in which the User must or may provide their personal data through forms to make inquiries, request information or for reasons related to the content of the Website, you will be informed in the event that the completion of any of them is mandatory because they are essential for the proper development of the operation performed.

Purposes of the processing for which the personal data are intended

Personal data are collected and managed by TDYCOM in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that this last fill-in or to serve a request or query.

Also, the data may be used for a commercial purpose, personalization, operational and statistical purposes, and activities of the social TDYCOM, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation and navigation of the Website.

In the time that we get the personal data, the User will be informed about the purpose or specific purpose of the processing to invest in the personal data; that is to say, the use or uses to be made of the information collected.

Periods of retention of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only during the following term , or until the User requests its deletion.

In the time that we get the personal data, inform the User about the period during which it shall retain the personal data or, when this is not possible, the criteria used to determine this term.

Recipients of personal data

The User's personal data will be shared with the following recipients or categories of recipients:

In the event that the controller intends to transfer personal data to a third country or international organisation, in the time of obtaining the personal data, the User will be informed about the third country or international organisation to which they intend to transfer the data, as well as the existence or absence of an adequacy decision of the Commission.

Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 7 of the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, only those over 14 years old are able to provide your consent for the processing of your personal data in a lawful way by TDYCOM. If this is a minor of 14 years, will be necessary for the consent of parents or guardians for the treatment, and this may only be considered lawful to the extent that the same have been authorized.

Confidentiality and security of personal data

TDYCOM undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in a way that guarantees the security of personal data and to avoid the destruction, loss or accidental or unlawful personal data transmitted, preserved or otherwise processed, or the communication or unauthorized access to such data.

However, due to TDYCOM it can not ensure the impregnability of the internet or the total absence of hackers or others who access a fraudulent manner to the personal data, the controller is obliged to inform the User without undue delay when it occurs in a security breach of the personal data that is likely to pose a high risk to the rights and freedoms of natural persons. According to what is established in article 4 of the RGPD, the term of the security breach of the personal data of any breach of security leading to the destruction, loss or accidental or unlawful personal data transmitted, preserved or otherwise processed, or the communication or unauthorized access to such data.

The personal data will be treated as confidential by the controller, who undertakes to inform and guarantee through a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom we make information accessible.

Rights derived from the processing of personal data

The User is on TDYCOM and may, therefore, exercised against the Responsible of the treatment of the following rights recognized in the RGPD and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights:

• Right of access: It is the User's right to obtain confirmation of whether TDYCOM you are trying to or not their personal data and, if so, to obtain information on their specific data of a personal nature and treatment TDYCOM may have made or make, as well as, among other, of the available information about the origin of such data and the recipients of the communications made or planned, of the same.
• Right of rectification: It is the right of the User to modify their personal data that are inaccurate or, taking into account the purposes of the processing, incomplete.
• Right to erasure ("right to be forgotten"): It is the right of the User, provided that the current legislation does not establish otherwise, to obtain the deletion of your personal data when these are no longer needed for the purposes for which they were collected or processed; the User has withdrawn his consent to the treatment and this does not have another legal basis; the User objects to such processing, and there is no other legitimate motive to proceed to the same; the personal data have been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; o the personal data have been obtained, the product of a direct offer of services of the information society to a minor 14 years of age. In addition to deleting the data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps to inform policy makers who are trying to the personal data of the data subject's request deletion of any links to such personal data.
• Right to the limitation of the treatment: It is the User's right to limit the processing of your personal data. The User has the right to obtain the limitation of processing when you contest the accuracy of your personal data; the processing is unlawful; the controller no longer needs the personal data but the User needs it to make claims; and when the User has opposed the treatment.
• Right to the portability of the data: In the event that the treatment is carried out by automated means, you have the right to receive from the controller of your personal data in a structured format, of common use and mechanical reading, and to transmit them to another responsible of the treatment. If technically possible, the controller will transmit the data directly to another responsible.
• Right of opposition: It is the User's right to not carry out the processing of your personal data or cease the processing of the same by TDYCOM.
• Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on automated processing of your personal data, including the elaboration of profiles, existing unless applicable law provides otherwise.

Thus, the User may exercise their rights by written communication addressed to the Responsible of the treatment with the reference "RGPD-", specifying:

• Name, surname of the User and copy of ID. In cases in which allows for the representation, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the ID card may be replaced by any other means valid proof of identity.
• Request with the specific grounds for the request or information you want to access.
• Address for notifications.
• Date and signature of the applicant.
• All document confirming the request made.

This request and any other document herein shall be sent to the following address and/or e-mail:

Postal address: CALLE RIO ARGOS, Lorquí, 30564, Murcia

E-mail: info@tdycom.es

Links to third-party web sites

The Web Site may include hyperlinks or links that allow access to web pages of third parties other than TDYCOM, and therefore are not operated by TDYCOM. The holders of these web-sites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

En caso de que el Usuario considere que existe un problema o infracción de la normativa vigente en la forma en la que se están tratando sus datos personales, tendrá derecho a la tutela judicial efectiva y a presentar una reclamación ante una autoridad de control, en particular, en el Estado en el que tenga su residencia habitual, lugar de trabajo o lugar de la supuesta infracción. En el caso de España, la autoridad de control es la Agencia Española de Protección de Datos (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and is satisfied with the conditions on the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data for the controller to proceed with the same in the form, for the periods and for the purposes indicated. The use of the Website constitutes acceptance of the Privacy Policy of the same.

TDYCOM reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative change, jurisprudential or doctrinal of the Spanish Agency of Data Protection. Any changes or updates to this Privacy Policy will not be notified explicitly to the User. The User is advised to consult this page periodically to stay aware of the latest changes or updates.

This Privacy Policy was updated in order to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD) and the Organic Act 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.

This Privacy Policy document from a web site has been created the day 03/11/2022.